Your privacy is important to us. This Privacy Policy explains how ListQik.com, Resolution Realty Group, and Central Metro Realty (“we,” “us,” or “our”) collect, use, disclose, and protect personal information when you visit our website, create an account, purchase services, or use our listing tools.
Information we collect
We may collect the following categories of information:
- Account data — name, email, phone, login credentials, and agreement acknowledgements
- Transaction data — plan selections, order references, payment status (processed by third-party payment providers; we do not store full card numbers)
- Listing data — property address, description, photos, documents, disclosures, and MLS-related fields you submit
- Communications — support messages, emails, and notifications you send or receive through the platform
- Technical data — IP address, browser type, device information, cookies, and usage logs
How we use information
We collect and use personal information to:
- Provide, operate, and improve the Site and your listing services
- Process orders, authenticate users, and communicate about your account
- Facilitate brokerage, MLS, and compliance workflows you request
- Send service-related notices, security alerts, and transactional email
- Detect fraud, enforce our policies, and comply with legal obligations
- Analyze aggregated usage to improve product quality (where permitted)
We will identify the purposes for which information is collected before or at the time of collection and will use personal information only for purposes that are compatible with those purposes, unless we obtain your consent or are required by law to do otherwise.
Sharing and disclosure
We may share information with:
- Central Metro Realty and affiliated licensees for brokerage services you engage
- MLS and syndication partners when you authorize listing distribution
- Service providers such as hosting, email, payment, document storage, and analytics vendors under contractual safeguards
- Legal authorities when required by law, court order, or to protect rights and safety
We do not sell your personal information for monetary consideration.
Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, including satisfying legal, accounting, MLS, and brokerage record-keeping requirements. When information is no longer needed, we delete or de-identify it where feasible.
Security
We protect personal information with reasonable administrative, technical, and physical safeguards designed to guard against loss, theft, and unauthorized access, disclosure, copying, use, or modification. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.
Your choices
You may update certain profile information from your dashboard. You may opt out of non-essential marketing email using unsubscribe links where provided. Some data cannot be deleted while an active listing or legal retention obligation exists.
Texas residents and other users may have additional rights under applicable privacy laws. To submit a privacy request, contact concierge@listqik.com.
Cookies and analytics
We use cookies and similar technologies to maintain sessions, remember preferences, and measure Site performance. Third-party analytics or advertising tags (such as conversion tracking) may also be present. You can adjust browser settings to limit cookies, though some features may not function properly without them.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from children.
Policy updates
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of the Site after changes constitutes acceptance of the updated Policy.
Related policies
Your use of the Site is also governed by our Terms of Service.
Contact
Questions about this Privacy Policy or our data practices may be sent to concierge@listqik.com.
We are committed to managing personal information responsibly. Have your attorney review this Policy if you need counsel-specific compliance language.